Terms of business

The job is agreed by phone or in writing and covers what has been agreed: the flight, the data capture and the described deliverable — raw data or a finished report.

If the scope changes during the work, it is agreed before the work continues.

Work is billed at the rates shown on the pricing page, or at a fixed price where that has been agreed. All amounts are excl. VAT. Intra-EU business customers are invoiced under the reverse charge procedure.

Time is counted door to door: from leaving home until returning and all documentation has been uploaded and reported. Driving, flying, data processing and reporting are included in the hourly rate.

The aircraft flies in up to 12 m/s of wind and not in precipitation. Operating temperature is −10 to 40 °C. The forecast is assessed the day before and again on the day.

If the job is cancelled or postponed because of weather before I leave home, it costs nothing. If the weather turns after I have set off, the time spent is billed and the job moves to another day.

I obtain the permissions required for the flight itself: airspace clearance and the notifications the rules require of me as a remote pilot.

Access to the site, agreements with landowners and informing residents and neighbours are the client’s responsibility. That also applies where a job extends over neighbouring land during the work.

Material is delivered in the agreed format, normally within five working days of the flight. Where it is urgent, a deadline is agreed in advance.

The client receives a right of use to the material for the agreed purpose. Copyright in the imagery remains with Navwis Management ApS unless otherwise agreed in writing.

Enrolment is binding once you have received written confirmation. Payment is by invoice on the same terms as other work.

You fly your own aircraft under your own operator registration. You are responsible for the aircraft being lawful, insured and airworthy, and you are liable for damage caused with it — including during the course. Navwis provides the test lane, instruction and evaluation, not an aircraft or insurance cover for participants’ flying.

The evaluation report is issued regardless of the result. The certificate states the level actually achieved.

If you enrol as a private individual and not through a company or public authority, you have 14 days to withdraw, counted from the day you receive the confirmation. To withdraw, simply tell me — an email is enough — and the full amount is refunded.

The right of withdrawal must be used before you attend. Once you have taken part in the course it has lapsed — even if days remain of the period.

If the course day falls within those 14 days and you wish to attend anyway, you confirm in writing when you enrol that the right lapses once the course has been completed. Otherwise the period simply expires before the course begins.

Statutory third-party liability insurance for drone operations is in place. Documentation is provided on request.

I am liable for damage caused during the flight under the general rules of Danish law. Liability does not extend to indirect loss, loss of operation or lost profit, and is limited in amount to the fee invoiced for the job in question.

I am not liable for the consequences of decisions taken on the basis of the delivered material. A thermal image shows differences in temperature, not causes — judging what should be done rests with the client and their advisers.

The agreement is governed by Danish law. Where a disagreement cannot be settled amicably, it is decided by the District Court of Horsens, Denmark.